Terms & Conditions

Last updated: December 15, 2025

Welcome to ROC NY Rotties – All Things Dogs. By accessing or using our website, services, or making a purchase, you agree to the following Terms & Conditions. Please read them carefully.

Use of This Website

This website is intended for informational and business purposes related to our services and products. By using this site, you agree not to misuse the content, attempt unauthorized access, or engage in any activity that may harm the site or business.

Products & Services

ROC NY Rotties offers pet-related services and products, which may include but are not limited to:

Dog breeding and puppy placements
Pet services (boarding, grooming, training, etc.)
Custom products and merchandise

All offerings are subject to availability and may change without notice.

Orders & Payments

All prices are listed in U.S. dollars unless otherwise stated.
Payment is required to confirm orders or services unless otherwise agreed upon.
Custom items, deposits, or services may be non-refundable once work has begun.
We reserve the right to refuse or cancel any order at our discretion.

Deposits & Custom Work

Deposits for puppies, custom products, or services secure your spot and time. Deposits are generally non-refundable, except where required by law or explicitly stated otherwise.

Puppy Placement Disclaimer

While we take great care in breeding and raising our dogs, we cannot guarantee future size, temperament, or behavior once a puppy leaves our care. Ownership responsibilities transfer to the buyer at pickup or delivery.

Shipping, Pickup & Delivery

Shipping, pickup, or delivery details will be discussed and agreed upon individually. Any shipping or delivery fees are the responsibility of the customer unless otherwise stated.

Returns & Refunds

Due to the nature of custom products and live animal services:

Custom items are final sale unless damaged or defective upon receipt
Refunds are evaluated on a case-by-case basis
Proof may be required for refund consideration

Intellectual Property

All content on this website — including images, logos, text, and designs — is the property of ROC NY Rotties and may not be copied, reproduced, or used without written permission.

Limitation of Liability

ROC NY Rotties is not liable for any indirect, incidental, or consequential damages resulting from the use of this website, services, or products, to the fullest extent permitted by law.

Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page with an updated effective date.

Contact Information

If you have questions regarding these Terms & Conditions, please contact us through our website.